Return / Refurbish Policy
At GODDING&GODDING we would like you to be satisfied with your purchase. Should you not be satisfied with your GODDING&GODDING purchase, you may return your new item within 30days of delivery for a full refund. Please ensure that a copy of your invoice is sent with your return.
You may returned opened products within 30 days for a full refund as long as less than 25% of the product has been used.
Items that are NOT refundable
Product without original packaging
Products where more than 25% has been used
Products purchased more than 30 days from date of return request
Returns will be refunded within four weeks from date of receiving the returned goods, provided that they meet the above requirements. We will notify you of your refund once we have processed your return.
GODDING&GODDING will provide return shipping labels for the following:
Incorrect products were received
Products received were damaged
Products received were defective
Freight costs for all other returns will be the responsibility of the purchaser.
At GODDING&GODDING we offer a refurbishing or alteration service on our silk filled duvet inners, throws and pillows. At any time these products can be shipped back to us for refurbing. Kindly email Jennifer at firstname.lastname@example.org for a breakdown of options and costs.